Account & security

Your password, two-step sign-in, the devices signed in, and getting your data out.

7 guides · about 7 minutes to read them all

Change it from Security. Every other device is signed out; the one you are using stays in.

A 6-digit code at sign-in, by email, SMS or an authenticator app. Plus 10 recovery codes.

A 6-digit code by SMS proves the number is yours. It opens up adding products, channels, teammates and your shop page.

See every device signed in to your account and sign the others out in one tap.

Download everything Vendwa holds for your shop as one file. Owner only.

Channels disconnect at once. Your data is kept for 30 days, and you can cancel in that window.

Choose Light, Dark or Auto. It changes nothing your customers see.

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

Send your shop name and the customer’s number. A person reads every one.

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.