Getting started
What Vendwa does, how to sign up, and how to connect the number your shop already uses.
6 guides · about 6 minutes to read them all
What Vendwa does for your shop
Web & iOSVendwa answers your customers on WhatsApp and Instagram, negotiates within your price, and records the order.
Create your Vendwa account
WebSign up at app.vendwa.com with your name, email, shop name and a password. It takes about two minutes.
Connect your WhatsApp number
Web & iOSSend us the WhatsApp number your shop already uses. We do the setup and connect it within one business day.
What "Pending" means on the WhatsApp card
Web & iOSPending means your request reached us and we are doing the setup. There is nothing for you to do.
Connect Instagram DMs
Web & iOSConnect an Instagram Business or Creator account in one click. The same agent answers your DMs. Pro and Business plans.
Your 14-day free trial
WebThe trial runs 14 days with every feature on. It starts when you connect your first channel, not when you sign up.
WhatsApp front desk
Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.
+233 54 223 6394Report a problem in the app
Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.
How to report a problem