How the agent sells

How Vendwa talks to your customers, how it negotiates, and when it hands the chat to you.

7 guides · about 7 minutes to read them all

A warm greeting, straight answers, photos on request, a fair negotiation, and an order written down correctly.

It anchors on value, concedes in small steps with a reason, and never goes below your floor.

Only when a customer asks. Every angle you have, cover first, or the one angle they named.

Set stock to 0 and Vendwa stops selling it. It never invents an item, and it never tells a customer your catalog is broken.

Bulk orders, complaints, returns, custom work and anyone holding out below your floor. You get a ping; Vendwa keeps helping.

Step in for money decisions and relationships. Leave the answering, the photos and the ordinary negotiation to Vendwa.

Pause the whole shop and Vendwa stops answering. Messages still arrive and you can reply by hand.

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

Send your shop name and the customer’s number. A person reads every one.

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.