Broadcasts

Send new stock and arrivals to customers who said yes. Who gets it, when it goes, and your monthly messages.

6 guides · about 6 minutes to read them all

A broadcast tells your past buyers about new stock. It only goes to customers who said yes, and anyone can reply STOP.

Write a short message, add one product or several, pick who gets it, and send now or later. About two minutes.

Pick one group, like past buyers or customers who asked about a product. The count shows how many messages it will use.

Starter includes 20 broadcast messages a month, Pro 40, Business 80. Need more? Buy a bundle on the web. Bundles never expire.

Nothing sends between 9 at night and 8 in the morning. One broadcast a day per shop. Schedule up to 30 days ahead.

On some numbers, WhatsApp only lets Vendwa reach customers who wrote in the last 24 hours. Here is why, and what still works.

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

Send your shop name and the customer’s number. A person reads every one.

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.