Orders & payments

From “I’ll take it” to money in your wallet, a receipt sent and the order closed.

5 guides · about 6 minutes to read them all

How an order gets recorded

Web & iOS

Vendwa collects the details you asked for, locks the total, and pings you. The price cannot move after that.

1 min read

Mark an order paid and delivered

Web & iOS

Two taps. Mark Paid sends the receipt straight away. Mark Delivered closes the order.

1 min read

The MoMo payment prompt

Web & iOS

Vendwa pushes a payment request to the customer's phone. They approve with their PIN and the receipt sends itself. Included on every plan, switched on once you ask us for it.

2 min read

Receipts

Web & iOS

A PDF receipt with your logo goes to the customer the moment an order is marked paid.

1 min read

Pay on delivery and deposits

Web

Decide what Vendwa may offer at checkout. Payment before dispatch is the default.

1 min read

WhatsApp front desk

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

+233 54 223 6394

Email us

Send your shop name and the customer’s number. A person reads every one.

support@vendwa.com

Report a problem in the app

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.

How to report a problem