Shop settings
What Vendwa says about your shop, where you deliver, pickup, and your returns policy.
3 guides · about 3 minutes to read them all
About your shop
Web & iOSA few lines in your own words. Vendwa uses them to introduce your shop, and they show on your shop page. Write it for me can draft them.
Delivery areas and pickup
Web & iOSList your delivery areas and fees, or let a rider agree the fee. Switch on pickup and customers can collect with no delivery fee.
Returns and exchanges
Web & iOSAnswer four short questions and Vendwa tells customers your returns policy the same way every time. Until you do, it asks you.
WhatsApp front desk
Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.
+233 59 112 1573Report a problem in the app
Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.
How to report a problem