Export your data

Web & iOS 1 min read

Download everything Vendwa holds for your shop as one file. Owner only.

Everything Vendwa stores for your shop, in one file: your profile, your catalog, your chats, your orders, your team and your sign-in history.

Steps

  1. Open Security, or Export my data under Support on the phone.
  2. Tap the export button.
  3. Confirm with your password, and a 6-digit code if two-step sign-in is on.
  4. The file downloads.

Good to know

  • Owner only. Nobody else on your team can export the shop's data.
  • The file is yours. Keep it somewhere safe — it holds your customers' details.
  • Exporting changes nothing. Your shop carries on selling.
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WhatsApp front desk

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

+233 54 223 6394

Email us

Send your shop name and the customer’s number. A person reads every one.

support@vendwa.com

Report a problem in the app

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.

How to report a problem