Your free trial: 14 days or 30 conversations

Web 1 min read

14 days or 30 customer conversations, whichever comes first. The clock starts when Vendwa answers your first customer.

Your trial lasts 14 days or 30 customer conversations, whichever comes first. Every feature is on.

When the clock starts

Not at sign-up. Not when you connect your number either.

The clock starts the first time Vendwa replies to a customer. So set your shop up at your own pace. Add products, write descriptions, set your floor prices. Nothing is counting yet.

What counts

One customer is one conversation, however many messages they send. You get 30 for the whole trial, not 30 a month.

The trial runs at the level of the Pro plan, so you can judge Vendwa properly: Instagram DMs, two shops, 20 broadcast messages, the lot.

app.vendwa.com
web, Billing page trial block (no monthly meter), on a non-internal test shop that is trialing
web, Billing page trial block (no monthly meter), on a non-internal test shop that is trialing

Reminders

We remind you twice, by email, SMS and WhatsApp:

  • at day 10, or at 20 conversations if that comes first;
  • at day 13.

When it ends

Vendwa pauses until you pay. Any customer who writes gets one short line: "Thanks for your message. The shop will reply to you shortly." You can still reply by hand.

To switch Vendwa back on, pay for any plan:

  1. Open Billing on the web.
  2. Read the plan rows: shops, conversations, products, seats.
  3. Tap Pay on the plan you want. Pay by MoMo or card.

Vendwa starts answering again as soon as the payment goes through. Starter at GH₵199 is a real choice. Pick the plan that matches your shop, not the one the trial ran at.

Good to know

  • No card is stored. Nothing is deducted automatically.
  • The first 50 shops to pay get Founding Vendor pricing, half price for three months. See Founding Vendor pricing.
  • The Vendwa app shows no prices and no trial. Billing is on the web only.
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We read every answer. We do not ask for your name.

WhatsApp front desk

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

+233 59 112 1573

Email us

Send your shop name and the customer’s number. A person reads every one.

support@vendwa.com

Report a problem in the app

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.

How to report a problem