Connect your WhatsApp number
Web & iOS 1 min read
Send us the WhatsApp number your shop already uses. We do the setup and connect it within one business day.
You keep your number. You keep your chats. Your WhatsApp Business app keeps working the way it does today.
Right now the connection is done for you. You send us the number, our team sets it up on Meta's side, and the card flips to Connected.
Steps
- Open Channels, or the Set up my assistant button on your dashboard.
- Enter your WhatsApp business number — the one customers already message. Example: 055 000 0000.
- Enter your personal WhatsApp. New orders and escalations ping this number, so use one you keep WhatsApp on.
- Add a note if there is something we should know. "This number is already on WhatsApp Business" is a useful one.
- Tap Request my connection.
The WhatsApp card now shows Pending. We connect it within one business day.
Good to know
- Submitting this request starts your 14-day free trial. Nothing is charged.
- Only an owner or a manager can send the request.
- Vendwa never sees your Facebook or WhatsApp password, never reads your personal chats, and cannot move or take your number.
- Want to see it working before your own number is live? The Channels page has a Chat with the demo shop button.
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