What Vendwa does for your shop

Web & iOS 1 min read

Vendwa answers your customers on WhatsApp and Instagram, negotiates within your price, and records the order.

Vendwa is a salesperson for your chat inbox. A customer messages your shop. Vendwa greets them, answers, sends photos, negotiates, and writes down the order. You get a ping when there is money to collect.

It works on the number and the accounts you already use. Nothing moves.

What it does on its own

  1. Greets every customer and answers questions about your items.
  2. Sends product photos when a customer asks to see something.
  3. Negotiates down to the lowest price you set — never a pesewa below it.
  4. Collects the delivery details you ask for and records the order.
  5. Pings you to confirm payment and delivery.

What it never does

  • It never gives away your floor price, or tells anyone one exists.
  • It never invents an item, a price, a size, or a stock count.
  • It never calls itself Vendwa. To your customer, it is your shop.
  • It never confirms a payment on its own. Money confirms, then the receipt goes out.

What still needs you

Bulk orders, complaints, returns, custom work, and anyone pushing below your floor after two counters — Vendwa hands those to you and keeps helping with everything else.

Next: Create your Vendwa account · Connect your WhatsApp number

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WhatsApp front desk

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

+233 54 223 6394

Email us

Send your shop name and the customer’s number. A person reads every one.

support@vendwa.com

Report a problem in the app

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.

How to report a problem