How to pay

Web & iOS 1 min read

Pay by MoMo or card from the Billing page. Nothing is deducted automatically.

From the web dashboard

  1. Open Billing.
  2. Tap Pay now (MoMo or card), or the Pay button on the plan you want.
  3. Secure checkout opens.
  4. Pay with MoMo — MTN, AirtelTigo or Telecel — or a card.
  5. You come back to Billing and the plan is active.

Whatever plan you paid for becomes your plan straight away.

By MoMo transfer

Prefer to send it yourself? Send the amount to the Vendwa MoMo line — we include it with your renewal reminder — and put your shop name as the reference. We confirm within the day.

From the iPhone app

Plans are bought through Apple in the app, at Apple's prices in your own currency. Everything else — top-ups, extra shops — is done on the web dashboard.

Plain promises

  • No auto-deduction. We remind you before every renewal. Nothing leaves your account on its own.
  • No commission. Not a pesewa of your sales.
  • Cancel any time. You keep access to the end of what you paid for.
  • Your customers are never cut off mid-chat.

Good to know

  • Only the shop owner sees the Billing page. Managers and salespeople get a calm "owner only" notice.
  • This page is about paying us. How your customers pay you is a separate thing: MoMo payment prompts are included on every plan, and we switch them on for your shop once you have agreed it with the front desk. Until then customers pay your MoMo number directly and you mark the order paid. See The MoMo payment prompt.
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WhatsApp front desk

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

+233 54 223 6394

Email us

Send your shop name and the customer’s number. A person reads every one.

support@vendwa.com

Report a problem in the app

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.

How to report a problem