Contact Vendwa
Web & iOS 1 min read
WhatsApp is fastest. Email works too. Reports are best when the problem is about your shop.
Fastest. Open Help and tap Chat on WhatsApp.
support@vendwa.com. This is the only support address — nothing else is us.
Report a problem
If it is about your shop — a price, an answer, a payment, a product — send a report instead. It arrives with your shop and the chat attached, so nobody has to ask you which shop you are. See Report a problem.
What to include
- Your shop name.
- What happened, and what you expected instead.
- The customer's number or handle, if it is about a chat.
- The receipt reference, if it is about an order.
Good to know
We never ask for your password, your MoMo PIN, or a code we sent you. Nobody from Vendwa will ever ask for those. If somebody does, it is not us.
Was this helpful?
We read every answer. We do not ask for your name.