The Voice Notes programme is closed for now. There is nothing to sign up for. If you already took part, your payment terms have not changed.

Voice Notes commands

Web & iOS 1 min read

VOICE, STATUS, PAUSE, STOP and HELP. Five words that run the whole programme.

Send any of these to the Vendwa line and the bot answers straight away.

The five

VOICE — start, or come back and see your next line.

STATUS — how many lines you have sent, how many were accepted, what you have earned so far, and what is next.

PAUSE — take a break. Nothing is lost. Your place stays for 48 quiet hours, then it goes to somebody waiting.

STOP — leave the programme. Lines you already recorded are still paid after review.

HELP — the list again.

After you stop or finish

The line goes back to being the Vendwa shop assistant. Ask it anything about Vendwa.

You cannot rejoin a programme you have already taken part in — each programme has one set of lines and you record it once. When a new programme opens we message you, and VOICE puts you back in if a place is free.

Things that catch people out

  • Your place expired. 48 quiet hours releases it so somebody waiting can record. Everything you already sent still counts for payment.
  • "You've already taken part in this programme." Each programme has its own set of lines, and you record a programme once. We message you when the next one opens.
  • A line needs a redo. We message you here. Send VOICE to see it.

Anything about payment or your recordings that a command cannot answer: email support@vendwa.com and a person will answer.

Was this helpful?

We read every answer. We do not ask for your name.

WhatsApp front desk

Message the Vendwa team the same way your customers message you. The front desk is open 24/7. Best for anything urgent.

+233 54 223 6394

Email us

Send your shop name and the customer’s number. A person reads every one.

support@vendwa.com

Report a problem in the app

Open the chat or order that went wrong and tap Report a problem. It sends us the details, so we can fix it faster.

How to report a problem